Ritz Blitz -Blog Post 4

Douglas Kessna Shearer -17071790

Tyne Davis – 16020009

Kim de Pili – 17030298


Ahmed, M. (2017). Social Media Customer Service Statistics and Trends [Infographic]. [online] Social Media Today. Available at: https://www.socialmediatoday.com/social-business/social-media-customer-service-statistics-and-trends-infographic [Accessed 12 Dec. 2017].


Allan, P. (2014). Why Business Cards Still Matter (and How to Effectively Use Yours). [online] Lifehacker.com. Available at: https://lifehacker.com/why-business-cards-still-matter-and-how-to-effectively-1651222760 [Accessed 12 Dec. 2017].

Carroll, N. (2017). Shibboleth Authentication Request. [online] Academic.mintel.com.ezproxy.mmu.ac.uk. Available at: http://academic.mintel.com.ezproxy.mmu.ac.uk/display/793487/ [Accessed 13 Dec. 2017].


Conley, M. (2014). A Beginner’s Social Media Guide for Small Businesses. [online] Socialmediaexaminer.com. Available at: https://www.socialmediaexaminer.com/social-media-guide-small-businesses/ [Accessed 13 Dec. 2017].-


Epstein, J. (2013). Social Customer Service (Infographic). [online] Getambassador.com. Available at: https://www.getambassador.com/blog/social-customer-service-infographic [Accessed 12 Dec. 2017].


Gallegos, J. (2017). The Best Social Media Marketing Campaigns of 2017 (So Far) – TINT Blog. [online] TINT Blog. Available at: https://www.tintup.com/blog/best-social-media-marketing-campaigns-of-2017/ [Accessed 12 Dec. 2017].



Gotter, A. (2017). Facebook Ads Cost: The Complete Resource to Understand It. [online] AdEspresso. Available at: https://adespresso.com/blog/facebook-ads-cost/ [Accessed 12 Dec. 2017].


Higuera, V. (2016). Advantages & Disadvantages of Traditional Marketing. Available: http://smallbusiness.chron.com/advantages-disadvantages-traditional-marketing-25573.html. Last accessed 12th Dec 2017.


Joan, B. (2011). Difference Between Web 1.0 and Web 2.0 | Difference Between. [online] Differencebetween.net. Available at: http://www.differencebetween.net/technology/internet/difference-between-web-1-0-and-web-2-0/ [Accessed 13 Dec. 2017]. –


Kirkpatrick, D. (2016). Report: Retailers’ ROI on Facebook ads grew 75% over last year. [online] Marketing Dive. Available at: https://www.marketingdive.com/news/report-retailers-roi-on-facebook-ads-grew-75-over-last-year/423255/ [Accessed 12 Dec. 2017].



McCarthy, J. (2015). Facebook influences over half of shoppers says DigitasLBi’s Connected Commerce report. Available: http://www.thedrum.com/news/2015/04/24/facebook-influences-over-half-shoppers-says-digitaslbi-s-connected-commerce-report. Last accessed 12th Dec 2017.


Morris, B. (2014). 10 Print Marketing Statistics You Should Know. [online] DMR. Available at: https://expandedramblings.com/index.php/10-print-marketing-statistics-know/ [Accessed 12 Dec. 2017].

02 Ritz (2017). We Love Manchester | O2 Ritz Manchester. [online] Academymusicgroup.com. Available at: https://www.academymusicgroup.com/o2ritzmanchester/about-us [Accessed 13 Dec. 2017].


Patterson, M. (2016). How Much Time Should You Spend on Social?. [online] Social Media Today. Available at: https://www.socialmediatoday.com/social-business/how-much-time-should-you-spend-social [Accessed 12 Dec. 2017].


Ps Print. (2017). Social Media Marketing Pros and Cons. Available: https://www.psprint.com/resources/social-media-marketing-pros/. Last accessed 12th Dec 2017


Statista (2017). Number of social media users worldwide 2010-2021 | Statista. [online] Statista. Available at: https://www.statista.com/statistics/278414/number-of-worldwide-social-network-users/ [Accessed 13 Dec. 2017].

Tuten, T. and Solomon, M. (2013). Social Media Marketing: Pearson New International Edition. 1st ed. Pearson Education M.U.A., pp.2-4.





Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s